Term Conditions Page

This document is an electronic record in terms of the Information Technology Act, 2000 and rules there under pertaining to electronic records as applicable and amended. This electronic record is generated by a computer system and does not require any physical or digital signatures.


This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries Guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and the terms and conditions for access or usage of www.jainfamilymatrimony.com (the "Website").


PLEASE READ THE FOLLOWING TERMS AND CONDITIONS VERY CAREFULLY BEFORE USING THE WEBSITE. ACCESSING, BROWSING OR OTHERWISE USING THE WEBSITE IMPLIES YOUR AGREEMENT TO BE BOUND BY ALL THESE TERMS AND CONDITIONS ("Agreement"). If you do not want to be bound by the Terms and Conditions, you must not use the Website or the Jain Family Matrimony(jainfamilymatrimony.comJain Family Matrimony) Services. The Terms and Conditions also includes the applicable policies which are incorporated herein by way of reference and as amended from time to time (the "Terms and conditions").


In these Terms, references to "Jain Family Matrimony member" shall mean the end user accessing the Website/Jain Family Matrimony services, its contents or using the Jain Family Matrimony Services offered. Jain Family Matrimony member also includes persons such as father, mother, brother, sister, relative or a friend ("Registrant") of the prospective bride/ bridegroom. The terms "You" and "User" shall be interchangeably used for "Jain Family Matrimony member". "Jain Family Matrimony Services" means a collective reference to the jainfamilymatrimony.com service provided by Matrimony.com 


Scope

You understand and acknowledge that jainfamilymatrimony.com (Jain Family Matrimony) acts as an "Intermediary" as defined under clause (1) sub-clause (w) of Section 2 of the Information Technology Act, 2000. Jain Family Matrimony is a brand owned by Matrimony.Com Jain Family Matrimony (MCL) which owns, retains and has complete rights in Jain Family Matrimony and the Jain Family Matrimony Website /App/ Jain Family Matrimony Service.


Jain Family Matrimony acts as a platform to enable any user to themselves register on it (by filling the mandatory fields and optional fields, if any) to voluntarily search for profile(s) from the database of Jain Family Matrimony’s already registered users, for seeking prospective lawful matrimonial alliances for themselves. Jain Family Matrimony retail store may also be able to assist you to create your profile, however, you must have a valid/operational mobile phone number and an email id. The profiles in the database of Jain Family Matrimony are classified broadly on the basis of language and region for the ease and convenience of its member / customer. Jain Family Matrimony Members are provided with free/paid access for searching profiles from the database of Jain Family Matrimony, as per the partner preference set by you (on the Website/Applications -(App) and you can shortlist the profiles in which you are interested .


1. Eligibility :

A) Jain Family MatrimonyMembership and rights of admission is reserved solely for :


I. Indian Nationals & Citizens.


II. Persons of Indian Origin (PIO).


III. Non Resident Indians (NRI).


IV. Persons of Indian Descent or Indian Heritage


V. Persons who intend to marry persons of Indian Origin.


B) Further in capacity as Jain Family Matrimony member you confirm that you are :


I. 18 years or above (if you are a woman) or 21 years or above (if you are a man);


II. If you have applied for Divorce, you may register on our website/App by stating "Awaiting Divorce".


III. If you are a resident of any other Country, you are legally competent to marry as per the local rules applicable to your country and you shall comply with the Indian laws for marrying a person of Indian Origin


C) In case you are a Registrant of the prospective bride/ bridegroom and has created profile in Jain Family Matrimony Website/App on behalf of them or is accessing the Jain Family Matrimony Website/App on behalf of them implies that you have taken their consent for their profile creation in Jain Family Matrimony and for accessing the Jain Family Matrimony Website/App.


2. Registration

A. We expect that you would complete the online registration process with fairness and honesty in furnishing true, accurate, current, complete information and with providing recent photos of you which will help you to meet your parameters .We expect you to read the relevant column before keying in the details or selecting the option available or uploading the photo. You are requested not to key in details of the profile in field other than the applicable field (including mentioning id's of other platforms/websites/App or repeating your details in another fields, after filling them once in the relevant fields or others photographs. In order to serve you better if Jain Family Matrimony requires additional details you agree to provide it. You may also give a missed call to any of our retail outlets phone number for us to call you back and assist you in getting your profile registered on our website/App. Further you may fill in your email id and phone number in any of our registration campaigns appearing in various websites as part of our advertisements, basis which you may receive call from our Customer Service Center and assist you in getting your profile registered on our website/App. Jain Family Matrimony may also reproduce your profile information in other matrimonial websites owned by MCL including community based websites to provide better matching Profiles to you.


B. If at any point of time Jain Family Matrimony comes to know or is so informed by third party or has reasons to believe that any information provided by you for registration (including photos) or otherwise is found to be untrue, inaccurate, or incomplete,Jain Family Matrimony shall have full right to suspend or terminate (without any notice) your Jain Family Matrimony membership and forfeit any amount paid by you towards Jain Family Matrimony membership fee and refuse to provide Jain Family Matrimony service to you thereafter.


C. Jain Family Matrimony also reserves the right to block the registration of your profile on Website/App, if any, in the case of your contact details/links being entered in irrelevant fields or if there are errors in any data entered by the Jain Family Matrimony members in their profile.


D. Registration of duplicate profiles of the same person is not allowed in Jain Family Matrimony Website/App. Jain Family Matrimony shall have full right to suspend or terminate (without any notice) such duplicate profile.


E. You acknowledge and confirm that your registration with Jain Family Matrimony and the usage of Jain Family Matrimony services is with the bonafide intention of marriage and not otherwise. Jain Family Matrimony Membership is restricted strictly to the registered Jain Family Matrimony individual member only. Organizations, companies, businesses and/or individuals carrying on similar or competitive business cannot become Members of Jain Family Matrimony and nor use the Jain Family Matrimony Service or Jain Family Matrimony members data for any commercial purpose, and Jain Family Matrimony reserves its right to initiate appropriate legal action for breach of these obligation.


3. Account Security

You are responsible for safeguarding the confidentiality of your Jain Family Matrimony login credentials such as your user id, password, OTP, etc., and for restricting access to your computer/mobile to prevent unauthorized access to your account. We, as a Company do not ask for Password and you are cautioned not to share your password to any persons.. You agree to accept responsibility for all activities that occur under your account.


4. Role and Responsibility of Jain Family Matrimony

A. Jain Family Matrimony reproduces your details once you register on our website /App on "as is as available" basis and also share your profile with other registered Jain Family Matrimony members within website(s) of MCL..


B. Jain Family Matrimony's obligation is only to provide an interface to its registered members to search their prospect themselves without any assistance.


C. The profile search conducted by any Jain Family Matrimony member and the matches shown thereof are automatically generated by Jain Family Matrimony, and based on the partner preference set by you. In the event of Jain Family Matrimony member changing their partner preference on the Website/App, then the automated system generated prospect results of the Website/App may also undergo corresponding change.


D. Jain Family Matrimony does not prohibit any Jain Family Matrimony member from sending interest to your profile or communicating to you based on their partner preference. But you are at the liberty to deny their interest or proceed further if you are interested.


E. Jain Family Matrimony cannot guarantee or assume responsibility for any specific results from the use of the data available from the Jain Family Matrimony service or from other matrimonial websites owned by MCL including community based websites..


F. Jain Family Matrimony shall safeguard sensitive user information using security standards,authentication mechanisms, access controls and encryption techniques.


G. Jain Family Matrimony cannot guarantee the complete protection of user data while it is in transit, or prevent any tampering of the data by a third party with malicious intent before the data reaches the Jain Family Matrimony servers.


H. Jain Family Matrimony has a special safety feature for women, called "Secure Connect", which enables women to take control of their privacy and safety while searching for their life partner. "Secure Connect" has a calling feature that lets the women in Jain Family Matrimony receive calls from men who have premium membership without revealing their contact numbers to them, It is upto to the women to respond to the other party and Jain Family Matrimony has no control over the same.


I. Jain Family Matrimony do not authenticate/endorse any information of any profile and hence you as a user need to verify the credentials and information provided by other users.


5. Role and Responsibility of Jain Family Matrimony Member

A. You, shall safeguard your profile information by creating a strong password during profile creation with combination of alphabets, both upper and lower case and numbers.


B. Any information / data required by Jain Family Matrimony for using the Jain Family Matrimony services shall be provided by the Jain Family Matrimony Member, as and when so sought by Jain Family Matrimony.


C. You are requested to verify the credentials of the prospect, exercise due care and caution regarding their profile information which includes marital status, educational qualifications, financial status, occupation, character, health status, etc. and satisfy yourself before making a choice of your match. Jain Family Matrimony shall not be liable for short coming due to any misrepresentations made by any of its Jain Family Matrimony members.


D. You are required to verify the credentials of the prospect and we shall not be liable for any misbehavior/ misrepresentations made by the Prospect to you during video call. Please check "Safe Matrimony" link in the website/Apps for guidance.


E. To get better search results, Jain Family Matrimony Members are expected to provide latest photograph which should not be more than 3 (three) months old. Providing old photographs/ photographs of others, inaccurate / false information shall be treated as violation of terms and conditions and Jain Family Matrimony shall retain their right under clause 2 (b) of this terms and conditions.


F. Jain Family Matrimony members are expected to disclose their health records during profile enrollment which includes any pre-existing illness, physical disability etc. Non - disclosure at the time of enrollment shall be treated as violation of the terms and conditions and Jain Family Matrimony shall retain their right under clause 2 (b) of this terms and conditions.


G. Jain Family Matrimony Members are advised to refrain from :


i. Entering into any financial transactions with prospects. Jain Family Matrimony Members shall not seek financial help or provide financial help from / to the other Jain Family Matrimony Members


ii. Using abusive language when they communicate with the other Jain Family Matrimony Members


iii. being discriminative or using racial comments etc.


iv. Sharing of confidential and personal data with each other but not Jain Family Matrimony to sharing of bank details, etc.


v. Entering into physical relationship with any prospect before marriage.


vi. violating any law for the time being in force.


vii. From mentioning details of other matrimonial services while sending personalized messages


H. Jain Family Matrimony members are expected to visit URL http://www.jainfamilymatrimony.com/safe-matrimony/ for understanding the safety measures on partner search and awareness towards online safety.


I. Jain Family Matrimony Members are expected to be cautious of prospects who ask for favours, money etc or call from multiple phone numbers, only interact over phone, doesn't come forward for face to face meeting (physically or through video calls) and don’t involve family and friends in match making. Beware of suspended profiles status before you finalize an alliance with the prospect.


J. The Jain Family Matrimony members agrees that for getting effective search results of prospects on Website/App you will regularly log in to the profile maintained in the Website/App and send expression of interest which is an automated messages to prospects as a free Jain Family Matrimony member, and in the event you have availed paid Jain Family Matrimony package, you can send personalized messages to prospects to show your expression of interest/replies. Jain Family Matrimony member also may review the expression of interest sent to you / read the messages sent to you by prospects and may respond suitably.


K. You also agree that while accessing / using the Website/App, you will be guided by the terms and conditions of the Website/App including but not Jain Family Matrimony to the use of feature of website /App like chat instantly with prospect, viewing horoscope of prospects, enhancing privacy settings (photo/horoscope/phone number) or for viewing social and professional profile of members on their Facebook, LinkedIn, etc.


L. If the Jain Family Matrimony Member fails to update in Jain Family Matrimony website/App, any change in the particulars furnished in their profile/ then the Jain Family Matrimony membership may be suspended by Jain Family Matrimony at its sole discretion.


M. Jain Family Matrimony member shall, in case of finalization of his/her/their Registrant’s marriage, delete their profile by themselves or intimate Jain Family Matrimony for removal/deletion of their profile.


N. Jain Family Matrimony Members agree to use secure devices, software and networks in a private place for accessing the Jain Family Matrimony services.


O. Jain Family Matrimony member shall not use any kind of Bots like web robots, Chatbot or any other automated processes/programs/scripts to use, communicate or respond in Jain Family Matrimony Website/App.


P. Jain Family Matrimony Members shall not probe, scan or test the vulnerabilities of the Jain Family Matrimony Website/App or any network connected to the Website/App nor breach the security measures instituted by Jain Family Matrimony.


Q. You shall also not make any payment / transfer any amount to account of any MCL employees. All payments shall be made only to Jain Family Matrimony account.


R. Jain Family Matrimony members are expected to approach MCL to resolve their complaints and grievances and shall not air their grievance/complaints in social media.


6. Customer Care / Customer Service

In the event you come across any concerns in our service, then please be free to contact us:

Email ID : info@jainfamilymatrimony.com 

Contact No : +91-7667970439

Address : 2 south Perumal Koil Street Vadapalani Chennai 600026

Chennai,

TamilNadu - 600 028


7. Medium of Communication to Jain Family Matrimony Members

A. Jain Family Matrimony member hereby consents for receiving communication including promotional communications through any medium of communications such as electronic mails, calls, SMS or through Whatsapp messages from MCL or other portals owned by MCL or their alliance partners.


B. Jain Family Matrimony by its automatic system sends to its member (s) profile (s) of the prospect by way of images/ documents/ messages / links. Jain Family Matrimony member confirms that the mobile number suJain Family Matrimonyitted to it for verification or alternative number if any provided, is not registered with the Do Not Disturb / National Customer Preference Register and they shall not initiate any complaint. Jain Family Matrimony Member further confirms that even if Jain Family Matrimony Member is registered with the telecom service provider under the category Do Not Disturb / National Customer Preference Register the calls from Jain Family Matrimony either to the verified mobile number or alternative number if any provided shall not be treated as promotional calls.


C. You are also entitled to set up your communications frequency from Jain Family Matrimony, like - only on weekends or fortnightly etc. You may also opt for not getting any call from Jain Family Matrimony by ticking the appropriate box in the Website/App, provided that, you agree to receive calls from Relationship Manager of Assisted Matrimony/ Elite Matrimony for contacting you as a shortlisted profile for their registered members.


8. Confidentiality

Any feedback you provide to Jain Family Matrimony shall be deemed to be non-confidential. Jain Family Matrimony shall be free to use such feedback/information on an unrestricted basis. Further, by suJain Family Matrimonyitting the feedback, you represent and warrant that (i) your feedback does not contain confidential or proprietary information of yourself or third parties; (ii) Jain Family Matrimony member is not under any obligation of confidentiality, express or implied, with respect to the feedback; (iii) you are not entitled to any compensation or reimbursement of any kind from Jain Family Matrimony for the feedback under any circumstances.


9. Privacy of Membership

To protect your privacy and understand our practices as amended from time to time , please read and follow our Privacy Policy which also governs your visit to Jain Family Matrimony and other websites owned by MCL, the personal information / data provided to us by you during the course of usage of Jain Family Matrimony will be treated as confidential and in accordance with the Privacy policy and applicable laws and regulations. If you object to your information being transferred or used, please do not use the website.